What is the difference between hotelkit access and the Radisson Operations App?
hotelkit access provides all members of the Radisson Hotel Group with access to the RHG Global Library. This is a restricted version of the Radisson Operations App where information shared by the headquarter is available.
The Radisson Operations App includes the full version of hotelkit Collaboration and hotelkit Housekeeping to streamline internal communication and collaboration as well as housekeeping processes. Below is a table displaying the advantages of using the full version of the Radisson Operations App by hotelkit.
Features | hotelkit access* |
Radisson Operations App* |
|
---|---|---|---|
Tools | |||
Communication | |||
Handovers | restricted* | ||
News | |||
Announcements | |||
hotelkit Moments | |||
Collaboration | |||
Ideas | |||
Polls | |||
Calendar | |||
Tasks | |||
Checklists | |||
Inspections | |||
Security Walks | |||
Knowledge Management | |||
Handbook | restricted* | ||
Guest Service | |||
Guest Requests | |||
Complaints | |||
Engineering | |||
Repairs | |||
Housekeeping | |||
Update Room Status in Real-Time | |||
See Progress in Real-Time | |||
Checklists for Quality & Brand Standards | |||
Define Visibility for other Departments | |||
Define Individual Notifications for Actions/Tasks | |||
Reservation Overview | |||
Room Assignement | |||
Planning based on Minutes or Credits | |||
drag’n’drop | |||
Displaying of Capacities per User | |||
Future Room Assignment | |||
Configure your own Room Sections for Assigment | |||
Routines | |||
Room Attendants Routine | |||
Inspection/Check Routine | |||
Define individual Routines per Room Category | |||
Housekeeping Tasks | |||
Basic housekeeping tasks (Linen Change, Refresh) | |||
Further periodical & manual housekeeping tasks (Flip the Mattress, Descale Water Kettles, Clean AC) |
|||
Creation of individual housekeeping tasks | |||
Periodic Maintenance Cleaning & Inspection | |||
Public Area Cleaning & Inspection | |||
Work Prioritization | |||
Early Check In | |||
Late Check Out | |||
Rush | |||
Critical | |||
DND | |||
Stayover Cleanings | |||
Creation of Individual Cleaning Intervals | |||
Green Option | |||
PMS Data | |||
PMS Attributes (VIP Codes, Labels) | |||
Guest Preferences | |||
Import of Traces | |||
Queued Rooms | |||
Advanced Settings | |||
Shift Option | |||
Display Out of Order Rooms | |||
Display Out of Service Rooms | |||
Time Tracking for Cleaning & Inspection | |||
Statistics for housekeeping | |||
PMS Interface | |||
1-Way / 2-Way Opera | |||
2-Way EMMA | |||
General | |||
External Users | |||
Full Text Search | |||
Multilinugal | |||
Interface Access | |||
Unlimited Storage | |||
NFC & QR-Code | |||
Statistics | |||
Advanced Analytics & Automatic Reports | |||
Dashboards | |||
Reports & Exports | |||
Security | |||
Secure Cloud Environment (GDPR compliant) | |||
User & Group Management | |||
Back-up & Recovery | |||
Device Manager | |||
IP Manager | |||
PIN Function (for App) | |||
Advanced Password Manager | |||
Single Sign On | |||
Service & Support | |||
Standard Support (E-Mail & Telefon) | |||
Priority Support (E-Mail & Telefon) | |||
In-System Support User | |||
Project Management | |||
Compatible with | |||
hotelkit Connect | |||
hotelkit Chat | |||
Preventive Maintenance (soon) | upgrade possible | ||
Asset Management (soon) | upgrade possible | ||
Energy Readings (soon) | upgrade possible |
*hotelkit access: is an exclusivley for Radisson provided network to grant access to the Radisson Global Library
*Radisson Operations App: full version of hotelkit Collaboration & Housekeeping
*Handovers: only to receive emergency reports (Down Time Reports, End of Day Reports, ICE Reports) for General Manager, HODs & Front Office Team
*Handbook: access to EMMA Solutions Network (SOPs, Job Aids, training materials)
*Connect: acces to EMMA Solutions Network & RHG Global Network