Onboarding path

Step 1 | Start of Onboarding

Kick-off & Orientation Call

The onboarding starts with a kick-off call. This gives you a brief overview of the implementation process as well as the system and its functionalities. During this call all your questions will be answered before we start. Key staff members who will be taking care of the hotelkit implementation (so-called hotelkit Champions) are essential in this call. We also recommend that the General Manager participates.

Step 2

Onboarding Questionnaire

Please complete the questionnaire and order devices.

Step 3

hotelkit setup is done

No action from your side needed!

Step 4

People Search

Activate user accounts for hotelkit in People Search.

Step 5

Training Registration

General Manager and hotelkit Champions register for online Champion Trainings. They will coordinate the online training participation of the team.

Step 6

PMS Activation

OPERA: Setup XML Scheduled reports
EMMA: Activation of interface

Step 7

Housekeeping Questionnaire

The onboarding of hotelkit Housekeeping is the second part of the implementation. The integration to the PMS must be set up first. The Housekeeping Executive will be contacted from our onboarding specialists for setting up the integration, after you filled in the questionnaire.

Step 8

Online Champions Training

General Manager & hotelkit Champions participate in the Champions Training.

Step 9

Online Basic Training

Housekeeping Executive & Regular Employees participate in the Basic Training.

Step 10

Start using hotelkit

Step 11

Housekeeping Certification & Configuration

Step 12

Online Housekeeping Training

The Housekeeping Trainings will be scheduled with you individually.

Step 13

First hotelkit usage report & analysis

Use hotelkit for your daily routines!